If your chatbot is built on a text-based platform like WhatsApp or WeChat, take look at our article about the specifics of text-based chatbots.
Thanks to our subscription feature, we are able to re-engage the users (especially if they have used our app-based chatbot like WhatsApp or Facebook Messenger). Once they sign up for a job update in the job carousel, we keep that information stored. Once we see in the feed that a new job (or jobs) matching their criteria is available, we send a Job Alert.
In this space user will be able to:
Ask a context-specific question about the new posting(s)
Start an application for one of the shown jobs (either in a chat or externally on your Career page if Application link is present)
Learn more about the job offer
See more jobs
The end-user will be able to delete their subscriptions once they receive a job alert or by triggering the Subscription intent (writing in FAQ flow: “I want to change my subscription“, “Subscription“ etc.). There is no option to edit their subscription. After clicking “Done“, the user will be shown a carousel with all the job openings matching their alert.
Can I adjust the image of the alert?
Yes, please inform your Implementation manager. Otherwise, default image will be displayed.
Can the Subscription feature be disabled?
Yes, we can enable or disable the feature.